Crossroads Credit Union 

1.8
26 reviews
1K+
Downloads
Content rating
Everyone
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About this app

Securely manage your money anywhere, anytime with the Crossroads CU mobile app. Complete with all the features you would expect such as, paying bills, depositing cheques, sending e-Transfers and so much more! With its customized personalization features, you can design your digital banking experience to suit your unique lifestyle taking your digital banking to a whole new level. 
Updated on
Jan 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Contacts
This app may collect these data types
Location, Photos and videos and 2 others
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

1.8
26 reviews
Stacey Wiebe
May 30, 2022
This app is worse than the old one. So much so that you can log in, do what you need to, log out and then when you try to log in again maybe 5 minutes later it gives you an error message. Takes FOREVER to do anything. Not intuitive. Lots of searching for basic functions. I loathe trying to use it.
5 people found this review helpful
Did you find this helpful?
Crossroads Credit Union
June 2, 2022
Thank you for your feedback Stacey. Your review helps us to improve our service to our members. To get a better understanding of your concerns, a member of our team will be reaching out to you. If you would like to talk to us in the meantime, please call us at 1-877-535-1299. Thank you again and have a great day!
Shallow Gravy
November 1, 2022
This app is terrible. It only works about a quarter of the time (which, for a banking app, is less than ideal to say the least), and it is way too convoluted and not user friendly. I miss the old app.
Did you find this helpful?
Crossroads Credit Union
November 1, 2022
Hi there, we are always looking for ways to improve the app experience for our members and really appreciate your feedback. If there is anything specific that we can look into, please contact us at 1-877-535-1299 and one of our virtual advisors would be happy to assist you.
Kelly Dods
March 17, 2023
Can't login by finger print. The app goes bezerk when I open at login screen and a stupid cancel button takes over my phone. This needs to be fixed, it was working fine before
1 person found this review helpful
Did you find this helpful?
Crossroads Credit Union
March 17, 2023
Thank you for providing your feedback regarding your experience with our app. I'm sorry that you are having issues with it. One of our members from the virtual branch will be in touch with you soon. In the meantime, please check to see if your phone is up to date with the latest release of our app or you can call 1-877-535-1299.

What's new

Our latest update improves stability and enhances overall performance for a smoother app experience.